Don’t Let Scammers Steal Your Phone or Money
Selling your phone locally should be simple and safe. You meet, they inspect, you get paid, everyone’s happy.
But scammers have turned phone sales into a minefield of fake payments, bait-and-switch tactics, and outright theft. After helping hundreds of people in Salt Lake City sell their phones safely, we’ve seen every scam in the book.
Here’s how to protect yourself and spot red flags before it’s too late.
The 8 Most Common Phone Buying Scams
Scam #1: The Fake Payment App Screenshot
How it works:
- Buyer offers to pay via Venmo/Zelle/Cash App
- They show you a screenshot of a “completed payment”
- You hand over the phone
- They disappear—the payment never existed
How to avoid it:
- ✅ NEVER accept payment screenshots as proof
- ✅ Open YOUR OWN payment app and verify funds arrived
- ✅ Check your bank account balance (not just transaction history)
- ✅ Wait 2-3 minutes for payment to fully process
- ✅ Better yet: demand cash for local sales
Warning signs:
- They pressure you to hurry: “I have to go, it’s already sent!”
- They stand too close to your screen (hiding their screen)
- Screenshot looks low-quality or pixelated
- They insist on showing you their phone instead of you checking yours
Scam #2: The Bait-and-Switch Lowball
How it works:
- Buyer agrees to your price ($500) via text
- You meet in person
- They inspect phone and claim “damage” you didn’t mention
- New offer: $250 “because of the damage”
- They pressure you: “I drove all this way…”
How to avoid it:
- ✅ Send DETAILED photos before meeting (all angles, any damage)
- ✅ Be 100% honest about condition in listing
- ✅ Get price agreement confirmed in writing via text
- ✅ Be willing to walk away if they change the deal
- ✅ Meet in public place so you feel safe leaving
Your response: “The condition is exactly as described and photographed. The agreed price was $500. I’ll keep that price, or you can pass—no hard feelings.”
Scam #3: The Overpayment Scam
How it works:
- Buyer sends you a check or PayPal payment for MORE than asking price
- Example: You’re asking $400, they send $800
- They claim it was a “mistake” and ask you to refund the difference
- You send them $400 back
- Their original payment bounces/gets reversed
- You’re out $400 AND your phone
How to avoid it:
- ✅ NEVER accept overpayment
- ✅ NEVER send money back to buyers
- ✅ Only accept exact payment amount
- ✅ If someone overpays “by accident,” tell them to cancel and resend correct amount
Scam #4: The Fake Buyer (Phone Theft)
How it works:
- “Buyer” asks to inspect phone
- They grab it and run
- You’re left with no phone and no payment
How to avoid it:
- ✅ Meet in VERY public places (Starbucks, police station parking lot)
- ✅ Keep phone in your hand during inspection
- ✅ Never hand phone over before receiving payment
- ✅ If someone asks to “test it in their car,” decline
- ✅ Trust your gut—if they seem sketchy, end the meeting
Best practice: Meet at a police station parking lot. Serious buyers won’t object; scammers will make excuses.
Scam #5: The Fake Shipping Buyer
How it works:
- Buyer says they’re out of state but want your phone
- They offer to send payment + extra for “shipping costs”
- They send fake PayPal email saying payment is “pending” until you provide tracking number
- You ship phone
- Payment never arrives
How to avoid it:
- ✅ ONLY sell locally (face-to-face cash transactions)
- ✅ If you must ship: only accept PayPal Goods & Services (not Friends & Family)
- ✅ Check PayPal balance in YOUR account, not email
- ✅ Never ship before payment fully clears (7-10 business days for checks)
Red flags:
- Buyer insists on specific shipping service
- Buyer’s story is vague (“I’m traveling,” “it’s a gift for my daughter”)
- Email from “PayPal” has weird sender address ([email protected])
Scam #6: The iCloud/Google Lock Trap
How it works:
- You sell phone without removing Find My iPhone or Google FRP
- Buyer gets home and can’t activate phone
- They demand refund AND accuse you of scamming them
- Some buyers keep the phone AND file PayPal dispute to get money back
This isn’t exactly a scam, but YOU become the victim when buyer files fraud claims.
How to avoid it:
- ✅ Always remove iCloud/Google account BEFORE meeting
- ✅ Factory reset phone IN FRONT OF buyer
- ✅ Let buyer verify phone activates properly before taking payment
- ✅ Never sell a phone with activation lock still on
Important: Before you meet any buyer, make sure you’ve properly backed up all your personal data. If your iPhone won’t turn on, you can still remove your iCloud account remotely.
Scam #7: The Counterfeit Cash Scam
How it works:
- Buyer pays cash (seems safe!)
- But the bills are counterfeit
- You discover it later when you try to spend them
- Banks confiscate fake bills with no compensation
How to avoid it:
- ✅ Inspect bills in good lighting
- ✅ Feel the texture (real money has unique texture)
- ✅ Check security features (watermark, security thread)
- ✅ For large amounts ($500+), use a counterfeit detection pen
- ✅ Or meet at a bank and ask teller to verify bills
Counterfeit warning signs:
- Bills feel smooth or waxy (real money is slightly rough)
- Bills are all sequential serial numbers
- Bills look too perfect/new for their age
- Security features missing or blurry
Scam #8: The “Let Me Test It” Swap
How it works:
- Buyer asks to “test” your phone
- They take it away from you briefly (to their car, to check signal, etc.)
- They quickly swap your phone with a dummy/broken lookalike phone
- They hand back the fake phone
- You don’t notice until after they’ve left
How to avoid it:
- ✅ NEVER let phone leave your sight
- ✅ Do all testing with you watching
- ✅ Decline if they want to “check in car” or “show their spouse”
- ✅ Note your phone’s IMEI number beforehand (Settings > About)
- ✅ Check IMEI before accepting payment if phone ever left your hands
How to Sell Safely: Best Practices
| Safety Measure | Why It Matters |
|---|---|
| Meet at police station | Scammers avoid police presence. Many stations have “Safe Exchange Zones” |
| Daytime meetings only | Harder to scam/rob in broad daylight with witnesses |
| Bring a friend | Two people are harder targets than one |
| Cash only (local sales) | No chargebacks, no fake payment screenshots |
| Video record the transaction | Evidence if something goes wrong; deters scammers |
| Screenshot all messages | Proof of agreed price and terms |
| Check buyer’s profile | New profiles with no history = red flag |
| Trust your instincts | If something feels off, walk away |
Red Flags: Walk Away Immediately
If a buyer does ANY of these, end the conversation:
- 🚩 Asks you to ship phone internationally
- 🚩 Offers MORE than your asking price
- 🚩 Insists on PayPal Friends & Family instead of Goods & Services
- 🚩 Won’t meet in public place
- 🚩 Wants to meet after dark or in isolated area
- 🚩 Story keeps changing (“I’m buying for my son” → “I’m a reseller”)
- 🚩 Pressures you to decide quickly
- 🚩 Asks for your address before agreeing to meet
- 🚩 Poor English with generic responses (often overseas scammer)
- 🚩 Wants you to send verification codes or personal info
Safe Meeting Locations in Salt Lake City
Police Department Safe Exchange Zones:
- West Valley City Police: 3600 S Constitution Blvd
- South Jordan Police: 10600 S Redwood Rd
- Sandy Police: 10000 S Centennial Pkwy
- Draper Police: 1020 E Pioneer Rd
Other safe public places:
- Starbucks or coffee shops (busy, cameras, employees present)
- Bank lobbies during business hours
- Shopping mall common areas
- Library
AVOID:
- Buyer’s home or apartment
- Your home (never give address)
- Parking lots at night
- Isolated areas
What to Do If You’re Scammed
If you fall victim to a phone scam:
- Report to police immediately (file report even if police say they can’t help)
- Report to platform (Facebook Marketplace, Craigslist, OfferUp)
- Report to payment service (if scam involved Venmo/PayPal/Zelle)
- Report stolen phone (contact carrier to blacklist IMEI)
- Warn others (post in local Facebook groups about the scammer)
Utah fraud reporting:
- Utah Attorney General Consumer Protection: 801-366-0260
- FTC Report Fraud: reportfraud.ftc.gov
- IC3 (Internet Crime Complaint Center): ic3.gov
FAQ: Phone Selling Scams
Q: Are Facebook Marketplace sales safer than Craigslist?
A: Slightly. Facebook profiles are harder to fake than Craigslist anonymous emails, but scams happen on both platforms. Same precautions apply.
Q: Is it safe to accept Venmo or Zelle?
A: Only if you verify payment arrived in YOUR app before handing over phone. Even then, some scammers use stolen accounts. Cash is safest.
Q: What if buyer wants to pay via check?
A: Never. Checks take 7-10 days to clear, and can still bounce after that. By the time you realize it’s fake, the scammer is long gone.
Q: Should I accept PayPal Goods & Services?
A: Only for shipped sales (which we don’t recommend). For local sales, cash only. PayPal Goods & Services has 180-day chargeback window where buyer can claim fraud.
Q: What if a legitimate buyer seems offended by my safety precautions?
A: A genuine buyer will understand and appreciate your caution. Anyone who gets defensive about meeting in public or showing payment proof is a red flag.
Q: Can I sell to strangers safely?
A: Yes, thousands of safe transactions happen daily. Just follow safety guidelines: public place, cash payment, verify phone clears before handing over.
Skip the Risk: Sell to Us Instead
Tired of worrying about scams, meeting strangers, and negotiating? We buy phones locally in Salt Lake City with:
- ✅ Verified business (hundreds of 5-star reviews)
- ✅ Same-day cash payment
- ✅ Public meeting locations
- ✅ Fair prices with no bait-and-switch
- ✅ Quick, professional transaction
📱 Call/Text: (385) 503-2882
Serving South Jordan, West Jordan, Sandy, Draper, Riverton, Herriman & the entire Salt Lake Valley