Frequently Asked Questions
Everything you need to know about selling your device with Cell Me Your Phone.
Getting Started
How does it work?
Simple: Fill out our quick form with your device details. We'll text or call you with any questions and an offer. You say yes, we set a time to meet in Utah. We inspect your device and pay you right there—same day.
Is there any cost to get a quote?
Nope. Getting a quote is completely free and there's no obligation to sell. Fill out the form, get your offer, and decide if it works for you.
Devices We Buy
What phones do you buy?
We buy newer smartphones and devices in working condition: iPhone 8 and newer, iPad Mini 3 and newer, Samsung Galaxy S10 and newer (including Note 10+, Z Flip, and Z Fold 3+), Google Pixel 6a and newer, Apple Watch Series 4 and newer, plus game consoles, drones, and more.
What are the requirements?
Phones must be able to turn on, you must be able to remove iCloud/Google lock, and we do NOT accept blacklisted devices. New, used, or busted—we'll make you an offer. Not sure? Fill out the form and we'll tell you.
Do you buy locked phones?
We buy carrier-locked phones (AT&T, Verizon, T-Mobile, etc.) but NOT phones with iCloud lock or Google account lock that can't be removed. We also don't buy blacklisted devices.
What if my device isn't on your list?
Fill out the form anyway! We buy many devices that aren't explicitly listed. We'll let you know if we can make you an offer.
Meeting & Payment
Where do we meet?
We meet customers throughout the Salt Lake Valley—South Jordan, Sandy, Draper, West Jordan, Murray, and surrounding areas. We'll find a convenient public location that works for both of us.
When do I get paid?
During the meetup—same day. Cash, Venmo, PayPal, or Zelle, your choice.
Are there any hidden fees?
Nope. The amount we quote is what you get. If the condition's different than described, we'll explain why and give you an updated offer. No pressure to take it.
Preparing Your Device
How should I get my device ready?
Before we meet: Back up your data, sign out of iCloud/Google/Samsung account, factory reset, remove SIM and memory cards, and bring any accessories if you have them. A quick wipe-down helps too. Need help? We'll walk you through it in person.
What if the condition isn't what I thought?
No problem. We'll explain the difference, update the offer, and you decide. No awkwardness, no pressure. You're never obligated to sell.
Why Choose Us
Why sell to you instead of a kiosk or online?
Because you'll actually enjoy the process: Local face-to-face service, 100+ devices bought every month, instant same-day payment, trusted by individual sellers and local repair shops, and fair, transparent, professional service. Whether it's one phone or a whole stash of gadgets, we make it fast and hassle-free.
How do I know I can trust you?
We have a 5.0-star rating on Google with 67+ reviews from real customers in the Salt Lake Valley. We've purchased over 1,000 phones in the last two years, helping people turn old devices into money.
What if I change my mind?
No problem! There's zero obligation at any point. If you get a quote and decide not to sell, or if you don't like our offer when we meet, you can walk away—no hard feelings.
Still have questions?
We're here to help! Call or text us and we'll get back to you right away.