Common questions
Frequently Asked Questions
Everything you might want to know before you send us your device details.
Getting started
How does it work?
Send us your device details using the quote form. We'll respond with a real offer — the same day during business hours. If it works for you, we set a time to meet somewhere local. We verify the device, you get paid on the spot.
Is there any cost to get a quote?
No. Quotes are free with no obligation to sell. Get the offer, decide if it works, walk away if it doesn't.
Devices we buy
What devices do you buy?
iPhone 8 and newer, iPads from 2017 onward (iPad 5th gen / iPad Pro 2nd gen forward), Samsung Galaxy S8 and newer plus all Note 8+, every Z Fold and Z Flip generation, Google Pixel 6 and newer plus the Pixel Fold, Apple Watch Series 3 and newer including Ultra. PlayStation 4 and 5, Xbox One and newer, every Nintendo (Switch through retro NES) and Sega (Genesis through Dreamcast), and every DJI drone (Mavic Pro forward). We don't buy Galaxy A-series phones.
What are the requirements?
The device needs to power on, you need to be able to remove iCloud or Google account locks, and we don't accept blacklisted devices. Otherwise, condition is flexible — cracked screens, dings, dents, even non-cosmetic issues are usually fine. The offer reflects condition.
Do you buy carrier-locked phones?
Yes. We buy phones locked to AT&T, Verizon, T-Mobile, and most other carriers. We don't buy phones with iCloud lock or Google account lock that can't be removed. We also don't buy blacklisted devices.
What if my device isn't on your list?
Send a message anyway. We buy lots of devices that aren't explicitly listed. We'll tell you quickly if we can make an offer.
Meeting and payment
Where do we meet?
Somewhere local in the Salt Lake Valley — we work it out with you over the phone. We meet at well-lit public locations, usually parking lots of major retailers. Police-station parking lots are available on request.
When do I get paid?
During the meetup, same day. Cash, Venmo, PayPal, or Zelle — your choice.
Are there any hidden fees?
No. The amount we quote is what you get. If the device condition differs from what you described, we'll explain why and update the offer. You're never obligated to take it.
Preparing your device
How should I prep my device before we meet?
Back up your data, sign out of iCloud / Google / Samsung account, factory reset the device, remove SIM and memory cards, and bring any accessories you have. A quick wipe-down helps. If you forgot to do any of this, we can walk you through it at the meetup.
What if the condition isn't what I described?
We'll point out the difference, update the offer, and let you decide. No pressure to take it. You're never obligated to sell.
Why us
Why sell to you instead of a kiosk or online buyer?
Three reasons. First, the offer is higher than a kiosk and the carrier trade-in. Second, you meet a real person face-to-face — no shipping risk, no mail-in re-quote. Third, you get paid on the spot the same day, not 1-2 weeks later via check.
How do I know I can trust you?
We have a 5.0-star rating on Google with 59+ verified reviews from real Salt Lake Valley sellers, and we've been buying phones in the Valley since 2021. Read every review on Google before you decide.
What if I change my mind?
No problem. Zero obligation at any point. Get a quote, get to the meetup, walk away if you want. No hard feelings.
Ready to Get a Quote?
Send your device details — we'll respond with an offer, the same day.
Get my quote